8 Ways to Overcome Failed Top Up in Mobile Legends (ML)

The most famous MOBA genre mobile game in Southeast Asia, especially Indonesia, is Mobile Legends Bang Bang. Although famous, in the games developed by Moonton, there are still many bugs, lags, and other technical problems. One of the most frequently asked questions is payment problems in Mobile Legends games. Therefore, it is often the players of these games who are looking for ways to overcome the failed top ups in Mobile Legends, and this time the Game News will discuss it.

There are several ways that are recorded by Kabar Games regarding payment problems in Mobile Legends via the Google Play Store. Therefore, Kabar Games will issue a guide on how to overcome failed top ups in Mobile Legends based on the problems that players have complained about. Not to forget, because Mobile Legends also promotes top ups through Codashop’s official partners, Kabar Games also adds ways to overcome the problems encountered there.

Clear Cache Google Play

The problem when doing a top up on the Play Store is a payment failure and receiving a notification in the form of Mobile Legends having difficulties with Google Play services. If you receive a notification that Mobile Legends is having trouble with Google Play services, then the way to solve this Mobile Legends payment problem is to clear the cache on the Google Play Service application first, by opening settings and then selecting the application. After that press the clear cache button.

Google Play Updates

If it still doesn’t work, you can use the second method, namely by logging out or logging out of all Gmail accounts connected to your smartphone. Then log in again with only one account that is used as the main account. Make sure only this main Gmail account is logged in on your smartphone. Also check for updates or updates on the Google Play Account application.

Factory Reset Smartphone

If the first and second methods don’t work, then the last way is to use the extreme method by pressing the Factory Reset button from your smartphone. Although this method is not recommended by Kabar Games, but often this method is successful, but as a consequence all the data you have on your cellphone will be deleted as well.

Gmail Account Update

Top ups or payments in Mobile Legends can also be problematic because they cannot pay using their Google Play balance. This event can occur because there is a bug in the Google Play application on your smartphone.

To solve the problem of not being able to pay using your Google Play balance, you can remove all Gmail accounts from your smartphone. Then do a clear cache on Google Play Services. Then add another Gmail account that has a Google Play balance. Check again whether the balance can be used or not.

Fix Network Connection

Payment problems in Mobile Legends can also be in the form of only a loading icon appearing when a purchase is being made. To solve the problem that only loading icons appear when purchasing, you must ensure that when making a purchase use a good connection, and the connection you are using is not blocked by firewall connection barriers.

Overpayment of Purchase

Another Mobile Legends payment problem is that the payment fails even though the credit funds are sufficient. Regarding this problem, the way to solve it is very simple. The payment failed even though the credit balance occurred because the payment via credit on Google Play recognizes a 10% tax imposition system. So you have to provide more funds worth 10% of the total payment you have to pay.

Contact Moonton Customer Service

Another Mobile Legends payment problem is in the form of a successful purchase notification but the diamond does not increase and also a notification like this “Because your account is in danger, you can’t top up now, please contact customer service“. If this is the case, then you have to take some action to send it to Moonton.

The action in question is to immediately contact Moonton’s customer service department for assistance and information on the problem of a successful purchase but the diamond does not increase. You can contact CS Moonton, via in-game and or email via the email address mobilelegendsgame@gmail.com. Make sure to use English.

When contacting, you must provide information about the game, take a screenshot of your problem, and explain in detail about your problem. Then you have to wait for a reply from CS. Approximately they will reply within 3-9 days.

How to Overcome Codashop Error

Another problem for Mobile Legends payment problems is that you can’t pay with credit (XL, Telkomsel, Indosat, Tri), ATM and Indomaret at Codashop. There are two possibilities, this payment problem occurs, namely due to network problems with credit vendors, ATMs and Indomaret, both technical problems on Codashop’s side.

If you really can’t pay using credit, ATM and Indomaret at Codashop because of vendor network problems, then the way to deal with failed top ups in Mobile Legends is to wait until their network recovers. If technical problems occur on Codashop’s side, then you must contact them via email, facebook messenger, and or the CS smartphone number listed on the site.

Lately, many gamers have complained about the failure to top up in codashop. To overcome this, we will discuss the causes of why codashop errors and how to overcome them. The cause of errors when top up in Codashop can be caused by various things, even the types of errors that occur are also different. The following are the causes and tips for overcoming errors when top up fails via Codashop.

• Error 225 Codashop: Error 225 can be caused by a payment method that is not compatible with the operator used. Or maybe you made a payment using a payment channel that is not yet active. If this happens, then wait 15 minutes and then try to top up again, but this time make sure the selected operator matches the one you are using.
• Error 227 Codashop: This error 227 occurs because you are trying to make a purchase with a nominal that is not yet active in the codashop system. If this happens then, try to top up again by choosing a different nominal.
• Error 309 Codashop: This 309 error appears when you use a blocked IP address. If this happens, try restarting your smartphone for those using a mobile data plan. For those who use wifi, try restarting the modem.
• Error 312 Codashop: Error 312 usually occurs because your number has used all the allowed transaction limits. If this happens, try to make a transaction using another phone number, if indeed there is no other phone number that can be used, it is recommended to try to make the transaction again the next day.
• Error 414 Codashop: When making a top up payment via credit deductions, error 414 can be caused by two things, namely, the phone number you use within the grace period or the amount of credit you have is not enough to make a payment. If this happens, first make sure that the credit balance is sufficient to make payments, and also make sure the phone number is active, if so, try to top up again after 15 minutes.
• Error 503 Codashop: Error 503 can be caused by codashop who is doing maintenance on the website page, so try to top up again after two hours have passed.

That’s some information about the causes of codashop errors and how to solve them. If you are still having problems when you top up via codashop. You can try to open the official codashop page, and look for it in the help menu. You will get more information about common problems in codashop complete with how to solve them. Don’t forget to also read other articles on how to overcome failed top ups on Free Fire from Kabar Games.

That’s a guide on how to deal with failed top ups in Mobile Legends, hopefully it will help you in overcoming payment problems in ML games via the Google Play Store and also Codashop. Apart from these two sites, you can also top up game vouchers using agency applications such as Alphapay.

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