Digital Health Facility System Integration Challenge, TelkomGroup Promotes DIGIClinic . Solution

AndroidPonsel.com – The ever-increasing growth of the healthcare business in Indonesia has made competition between health care facilities more competitive. Every health facility is competing to bring services closer to patients so as to make health facilities such as clinics and practicing doctors more accessible to the public. However, access is not the only variable that is considered by patients in deciding the selection of health facilities. Another consideration is the level of patient satisfaction when getting services from the clinic or the practicing doctor. This of course becomes concern separately for each health facility to develop strategic steps while still paying attention to efficiency cost and maintain the quality of services provided.

During the COVID-19 pandemic, most hospitals limit visits from patients, so many patients end up choosing to visit the nearest clinic or doctor. Of course, this condition has an impact in the form of an increased number of visits and overcrowding in the health facility area. With all the limitations and complexity of patient needs, health facilities are certainly aware of the need for an integrated health information system and are able to simplify services that are not limited to direct service lines, but also to management functions to support strategic decisions.

DIGIClinic is a management information system application offered by Telkom through its subsidiary, AdMedika. This application is based on web service which is intended for private doctor services and clinics. With a network-based structure web, this allows DIGIClinic to be accessed anytime anywhere via smartphone as well as computer equipment.

President Director of AdMedika Jati Widagdo, said, “During this COVID pandemic, the time is right for health facilities such as private doctors and clinics to take advantage of information systems that can integrate administrative processes so that they are easy to access from anywhere and anytime. everytime, everywhere, by management. At the same time, it can streamline human resources and other functions.”

The advantages of DIGIClinic are no installation required, easy to develop, integrated with BPJS, equipped with features SMS gateway, as well as the availability of payment options on line through channel DIGIClinic. To be able to use the DIGIClinic solution, health care facilities simply need to do an easy registration process on the www.digiclinic.id portal and then click on theupload some administrative documents according to the instructions.

If already registered, the health facility can choose the type of subscription package according to the type of health facility. There are two types of packages, namely packages for practicing doctors and packages for clinics. Subscription plans are available with a choice of monthly, quarterly, and yearly subscription durations. Then, the last step that needs to be done is to choose an available payment method. Furthermore, DIGIClinic will provide a notification via email that has been previously registered that the service can be used.

In addition to easy access to services, AdMedika also provides a free trial facility for 14 days before subscribing. AdMedika is ready to assist private doctors and clinics to answer the challenges and needs of digital and integrated health services through the DIGIClinic solution.

“We are always trying to bring new innovations, including for the health industry. We hope that this innovation will not only inspire, but also help the community to always get the best service. On the other hand, we also continue to provide support for business actors so that they are able to maintain their business in the midst of unfavorable conditions like today,” said Director of Enterprise Business Service Telkom Edi Witjara. The spirit to always be there for Indonesia, makes TelkomGroup continue to support government programs, especially in tackling the spread of COVID-19.