Capcom Admits About 350,000 Internal Company Data Has Been Hacked
GAMEFINITY.ID, Jakarta – Capcom has confirmed that it has fallen victim to a ransomware attack, which has stolen up to about 350,000 items of internal data from its servers, including the names and addresses of customers and former employees. A week earlier, it was rumored that the developer of Resident Evil had been targeted by the Ragnar Locker hacker group. They demand a ransom in exchange for data stolen from its servers.
Media reports claim that more than 1TB of data was stolen during the hack and the hacker group is demanding $11 million in bitcoins to restore the files. If there is no agreement, hackers threaten to publish or sell the data.
Capcom in his official statement on Monday (16/11/2021) said they had reported the incident to the police. Capcom has also shut down and restructured its servers and called in a third-party security company to look into it. The Japanese game company said it had begun contacting the individual whose information had been stolen to verify the background to the incident.
“Capcom once again wishes to reiterate its deepest apologies for any complications or concerns this incident has caused. As a company dealing with digital content, we take this incident very seriously. In order to prevent the recurrence of such an event, we will seek to further strengthen the management structure while pursuing legal options regarding criminal acts such as unauthorized network access.”
So far, Capcom has admitted nine items of personal information have been stolen by the group. The data consists of data on former employees and current employees, including addresses and passports. In addition, several sales reports and financial information have also been confirmed stolen. Capcom admits the list of potentially compromised data is much larger, with a potential maximum of 350,000 items of personal information.
The stolen data included 134,000 items from Japanese customer support, 14,000 items from its North American Capcom Store, and 4,000 items from its Esports website. Such information includes name and email, and for Japanese addresses and telephone numbers. In addition, about 153,000 items related to data on former employees and their families, as well as job applicants are also estimated to have been stolen. The data includes name, address, telephone number and photo.
Capcom said the potential data leak also included 40,000 items containing the names, addresses and shareholding info of its shareholders, as well as 14,000 items of HR and confidential company information related to sales, business partners, and development. Capcom said there was no risky data such as stolen credit card information.
For individuals who wish to inquire about any personal information that could potentially be compromised, Capcom has set up a dedicated telephone line for Japanese numbers. North American customers are also advised to contact their customer service.
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